/* html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,b,u,i,center,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,article,aside,canvas,details,figcaption,figure,footer,header,hgroup,menu,nav,section,summary,html {font-family: "microsoft yahei";font-weight: 300;}
body,h1,h2,h3,h4,h5,h6,p,ul,ol,dl,dd {margin: 0;padding: 0;font-family: "microsoft yahei";}
h1,h2,h3,h4,h5,h6 {font-size: 14px;font-weight: normal;font-weight: 300;}
em,i {font-style: normal;font-weight: 300;}
strong {font-weight: normal;font-weight: 300;}
ul,ol {padding: 0;list-style: none;}
img {border: 0px;}
a {text-decoration: none;}
.clearfix{clear: both;}*/




html {
    font-family: -apple-system, "Microsoft YaHei","SF UI Text", "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "WenQuanYi Zen Hei", sans-serif,Arial;
}

* {
    margin: 0;
    padding: 0;
}


.kuaizhiInitStyle{
    font-family: -apple-system, "Microsoft YaHei","SF UI Text", "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "WenQuanYi Zen Hei", sans-serif,Arial;
    padding: unset;
    padding-top: unset;
    padding-bottom: unset;
    padding-left: unset;
    padding-right: unset;
    margin: unset;
    margin-top: unset;
    margin-bottom: unset;
    margin-left: unset;
    margin-right: unset;
    overflow: unset;
    overflow-y: unset;
    overflow-x: unset;
    background: unset;
    font-size: unset;
    font-weight: unset;
    border:unset;
    color: unset;
    text-align: unset;
    outline: unset;
    width: unset;
    height: unset;
    cursor: unset;
    box-shadow: unset;
    position: unset;
    background: none;
    background-color: none;
    background-image: none;
    background-position: unset;
    transition: unset;
    -webkit-transition: unset;
    -moz-transition: unset;
    -ms-transition: unset;
    -o-transition: unset;
    transform: unset;
    -webkit-transform: unset;
    -moz-transform: unset;
    -ms-transform: unset;
    -o-transform: unset;
    border-radius: unset;
    -webkit-border-radius: unset;
    -moz-border-radius: unset;
    -ms-border-radius: unset;
    -o-border-radius: unset;
    text-decoration: unset;
}
/* .kuaizhiInitStyle{
    font-family: -apple-system, "Microsoft YaHei","SF UI Text", "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "WenQuanYi Zen Hei", sans-serif,Arial;
    padding: none;
    padding-top: none;
    padding-bottom: none;
    padding-left: none;
    padding-right: none;
    margin: none;
    margin-top: none;
    margin-bottom: none;
    margin-left: none;
    margin-right: none;
    overflow: none;
    overflow-y: none;
    overflow-x: none;
    background: none;
    font-size: none;
    font-weight: none;
    border:none;
    color: none;
    text-align: none;
    outline: none;
    width: none;
    height: none;
    cursor: none;
    box-shadow: none;
    position: none;
    background: none;
    background-color: none;
    background-image: none;
    background-position: none;
    transition: none;
    -webkit-transition: none;
    -moz-transition: none;
    -ms-transition: none;
    -o-transition: none;
    transform: none;
    -webkit-transform: none;
    -moz-transform: none;
    -ms-transform: none;
    -o-transform: none;
    border-radius: none;
    -webkit-border-radius: none;
    -moz-border-radius: none;
    -ms-border-radius: none;
    -o-border-radius: none;
    text-decoration: none;

} */


#kuaizhi_move_box{
    text-align: left !important;
    display: none;
   
}

.iconfont {
    cursor: pointer;
}

iframe {
    border: none;
    outline: none;
}

#kuaizhiMove {
    
    cursor: move;
    
}

.kuaizhi_chat {
    position: fixed;
    width: 720px;
    height: 600px;
    margin: 0;
    box-shadow: rgba(0, 0, 0, 0.16) 0px 5px 40px;
    z-index: 19940111;
    overflow: hidden;
}

.kuaizhi_header {
    width: 100%;
    height: 45px;
    display: flex;
    align-items: center;
    justify-content: flex-start;
}

.kuaizhi_bg_color {
    background: white;
}

.kuaizhi_header div {
    height: 45px;
    /* float: left; */
    width: 35px;
    position: relative;
    line-height: 45px;
    text-align: center;
    color: white;
}

.kuaizhi_header div:nth-child(1) {
    width: 15px
}

.kuaizhi_header div:nth-child(2) {
    width: calc(100% - 125px);
    display: -webkit-box;
    display: flex;
    -webkit-box-align: center;
    align-items: center;
    flex-wrap: wrap;
    line-height: inherit;
    height: 45px;
}

.kuaizhi_header div:nth-child(2) h3 {
    margin: 0;
    font-size: 16px;
    color: #FFFFFF;
    /* width: 100%; */
    width: auto;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
    font-weight: 500;
}

.kuaizhi_header div:nth-child(2) p {
    margin: 0;
    font-size: 12px;
    color: white;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: 100%
}

.kuaizhi_header div img {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    cursor: pointer;
}


/*.kuaizhi_header div:nth-child(3){float: right;}*/

.kuaizhi_header div:nth-child(3) img {
    width: 20px;
    height: auto;
    cursor: pointer;
}

.kuaizhi_header div span {
    width: 7px;
    height: 7px;
    background: #0fff8f;
    display: block;
    border-radius: 7px;
    position: absolute;
    top: 31px;
    left: 31px;
}

.kuaizhi_chat_body {
    height: calc(100% - 45px);
    width: 100%;
    bottom: 0;
    overflow: auto;
    position: absolute;
}

.kuaizhi_chat_body>div {
    height: 100%;
    outline: 1px solid #F5F5F5;
    float: left;
}

.kuaizhi_chat_body .chat_body_left {
    width: calc(100% - 200px);
    background: #ffffff;
    position: relative;
}

.kuaizhi_chat_body .chat_body_right {
    width: 200px;
    /* padding: 1%; */
    overflow: auto;
    position: relative;
    height: 100%;
    overflow-x: hidden;
}

.kuaizhi_chat_body .chat_body_right .companyAboutUs_content {
    overflow: auto;
    /* height: 410px; */
    /* padding-right: 10px;
    padding-left: 10px; */
    color: #6b6b6b;
    width: 180px;
    font-size: 14px;
    margin: auto;
    word-break: break-all;
}

.kuaizhi_chat_body .chat_body_right .companyAboutUs_content img {
    display: block;
    width: 100%;
    height: auto;
}

.kuaizhi_chat_body .chat_body_right #companyLOGO {
    display: block;
    width: 190px;
    height: auto;
    margin: auto;
    /* margin: 5px auto; */

}

.kuaizhi_chat_body .chat_body_right #companyLOGO img {
    width: 190px;
    height: auto;
    object-fit: cover;
}

.kuaizhi_chat_body .chat_body_right p {
    /* margin-top: 10px;
    margin-bottom: 10px; */

}

.chat_chatbody_warp {
    height: calc(100% - 130px);
    /* border-bottom: 1px solid #e6e6e6; */
    position: relative;

}

.chat_chatbody {
    height: 100%;
    width: 100%;
    overflow: auto;
    position: absolute;
    background: #f9f9f9;
    top: 0;
}

.chat_chatbodyAfter:after {
    content: '';
    padding-bottom: 30px;
    clear: both;
    display: block;
}

.chat_chatbody>div:first-child {
    margin-top: 15px;
    overflow: hidden;
}

.chat_chatbody_right {

    overflow: auto;
    width: 100%;
    /* border-bottom: 1px solid #e6e6e6; */
    /* position: relative */
}

.chat_chatbody_mini {

    overflow: auto;
    width: 100%;
    /* border-bottom: 1px solid #e6e6e6; */
    /* position: relative; */
}

.chat_input {
    width: 100%;
    height: 148px;
}

.chat_service {
    width: 85%;
    float: left;
    /* margin-top: 10px; */
    padding-bottom: 20px
}

.chat_service li {
    list-style: none;
}

.chat_user {
    width: 85%;
    float: right;
    padding-bottom: 15px;
}
.chat_user .UserzdyFont{
    background: #d8ecfe;
    border: 1px solid #c8dff7;
}

.chat_user p i {
    margin-right: 50px
}
.chat_user .map{
    padding: 0 !important;
}
.chat_user .map div{
    padding: 0 !important;
} 


.kuaizhi_chat_input .chat_body_left_msg {
    text-align: center;
    font-size: 10px;
    color: #cccccc;
    font-weight: 300;
    line-height: 20px;
    height: 20px;
    border-top: 1px solid #f7f7f7;
    background: #fafafa;
    /* margin-top: 22px; */
    position: absolute;
    bottom: 0;
    left: 0;
}

.chat_body_left_msg img {
    width: 15px;
    height: 15px;
    margin-right: 3px;
}

.logo_red {
    display: none;
}

.chat_body_left_msg a {
    text-align: center;
    font-size: 12px;
    color: #aaaaaa;
    font-weight: 300;
    /* line-height: 25px; */
    text-decoration: none;
    cursor: pointer !important;
}

.chat_body_left_msg a:hover {
    color: #333333;
}

.chat_mini_msg {
    text-align: center;
    font-size: 10px;
    color: #cccccc;
    font-weight: 300;
    line-height: 20px;
}

.chat_mini_msg img {
    width: 15px;
    height: 15px;
    margin-right: 3px;
}

.chat_mini_msg a {
    text-align: center;
    font-size: 12px;
    color: #cccccc;
    font-weight: 300;
    line-height: 21px;
    text-decoration: none;
    display: -webkit-box;
    display: flex;
    -webkit-box-align: center;
    align-items: center;
    -webkit-box-pack: center;
    justify-content: center;
    cursor: pointer;
}

.chat_mini_msg a:hover {
    color: blue;
}


/* .chat_chatbody .bigImg {
    margin-right: -10px;
    margin-left: -10px;
    margin-top: -11px;
    margin-bottom: -14px;
} */

.bigImg {
    margin: 0;
    background: #f9f9f9;
}

.chat_service {
    margin-left: 10px;
    color: #2d3c62;
    display: flex;
    align-items: flex-start;
    justify-content: flex-start;
    /* overflow: hidden; */
}

.chat_service .chat_headImg{
    width: 35px;
    height: 40px;
    margin-right: 5px;
}
.chat_service .chat_headImg img{
    width: 32px;
    height: 32px;
    border-radius: 20px;
    -webkit-border-radius: 20px;
    -moz-border-radius: 20px;
    -ms-border-radius: 20px;
    -o-border-radius: 20px;
}

.chat_service>section:nth-child(2) {
    float: left;
    position: relative;
    width: calc(100% - 20px);
}


.chat_service div:nth-child(1) {
    line-height: 1.7;
    /* font-size: 12px; */
    word-break: break-all;
    /* width: -webkit-max-content;
    width: -moz-max-content; */
    width: max-content;
    display: inline-block;
    /* max-width: 90%; */
    min-width: 20px;
    display: table;
    /* text-align: center; */
}

.chat_service div>div:nth-child(1) {
    width: auto;
    /* font-size: 13px; */
}

.manual {
    color: #298df8;
    cursor: pointer;
    font-size: 13px !important;
}

.manual:active {
    opacity: 0.65;
}

.chat_service div:nth-child(1)>span {
    font-size: 12px;
    color: #AEB2BB;
    margin-left: 5px;
}

.chat_service .chat_service_msg {
    white-space: pre-wrap;
    font-size: 12px;
    padding: 8px 10px 8px 10px;
    background: #fff;
    border-radius: 1px 6px 6px 6px;
    width: -webkit-fit-content;
    width: -moz-fit-content;
    width: fit-content;
    /* box-shadow: 0px 6px 100px rgb(231 233 234 / 89%); */
    /* -webkit-border-radius: 0px 8px 8px 10px; */
    /*    -moz-border-radius: 10px 10px 10px 0px;
    -ms-border-radius: 10px 10px 10px 0px;
    -o-border-radius: 10px 10px 10px 0px;*/
    margin-top: 3px;
    border: 1px solid #f1f2f3;
}

/* .chat_service .chat_service_msg .bigImg {
    margin-top: -10px;
} */

.chat_service .robot_service_msg {
    max-width: 100%;
    font-size: 12px;
    /*padding: 8px 8px 0 10px;
    */
    display: inline-block;
    white-space: break-spaces;
    background: white;
    border-radius: 1px 6px 6px 6px;
    width: -webkit-max-content !important;
    width: -moz-max-content !important;
    width: max-content !important;
    /* box-shadow: 0px 6px 100px rgb(231 233 234 / 89%); */
    -webkit-border-radius: 1px 6px 6px 6px;
    -moz-border-radius: 1px 6px 6px 6px;
    -ms-border-radius: 1px 6px 6px 6px;
    -o-border-radius: 1px 6px 6px 6px;
    margin-top: 3px;
    border: 1px solid #f1f2f3;
    -webkit-border-radius: 1px 6px 6px 6px;
}

.chat_service .robot_service_msg .finish {
    width: auto;
    margin: 0;
    padding: 5px 10px;
    /* border-bottom: 1px solid #f8f8f8; */
}

.chat_service .robot_service_msg>div {
    width: auto;
    margin: 0;
    padding: 10px;
    padding-bottom: 0px;
    padding-top: 0px;
    /* border-bottom: 1px solid #f8f8f8; */
}

.chat_service .robot_service_msg li {
    width: auto;
    /* line-height: 35px; */
    padding: 5px 0;
    list-style: none;
    margin: 0
}

.chat_service .robot_service_msg a {
    color: #298df8 !important;
}

.chat_service .robot_box span {
    color: #298df8 !important;
    cursor: pointer
}

.chat_service .robot_box span:active {
    opacity: 0.65;
}

.chat_service .robot_box li {
    color: #2998FF;
    cursor: pointer;
    padding-left: 15px;
    padding-right: 10px;
    /* text-indent: 10px; */
    border-bottom: 1px solid #f8f8f8;
    background-color: #fff;
    line-height: 1.7;
    /* transition:background-color 0.1s;
	transition-timing-function:ease-in-out; */
}

/* .chat_service .robot_box li:hover {
    color: #ef3c3c;
    cursor: pointer;
    background-color: #fcfcfc;
} */

.chat_service .robot_box li:active {
    color: #ef3c3c;
    cursor: pointer;
    background-color: #fcfcfc;
}

.chat_service .robot_box li:visited {
    color: #969696;
    cursor: pointer;
    background-color: #fcfcfc;
}

.chat_service article {
    /* width: 260px;
    height: 36px;
    border: 1px solid #EFEFEF; */
    /* border-radius: 4px;
    overflow: hidden; */
    display: -webkit-box;
    display: flex;
}
.robot_service_msg article{
    width: auto !important;
    height: auto !important;
    border: none !important;
}
.chat_service article input:nth-child(1) {
    width: 200px;
    font-size: 12px;
    font-weight: 400;
    height: 36px;
    border: none;
    outline: none;
    text-indent: 10px;
}

.chat_service article input:nth-child(2) {
    width: 60px;
    font-size: 12px;
    font-weight: 400;
    height: 36px;
    border-radius: 0 4px 4px 0;
    border: none;
    outline: none;
    color: white;
}

.chat_user {
    text-align: right;
    margin-right: 15px;
    word-break: break-all;
}

.chat_user section {
    margin-bottom: 10px;
    float: right;
}

.chat_user section:nth-child(1) {
    width: 100%;
    font-size: 12px;
    color: #515a71;
}

.chat_user section:nth-child(2) {
    text-align: left;
    position: relative;
}

.chat_user>section>span {
    font-size: 12px;
    color: #AEB2BB;
    margin-left: 5px;
    /* margin-right: 13px; */
}

.chat_user>section:nth-child(2) div {
    padding: 8px 10px 8px 10px;
    border-radius: 6px 0px 6px 6px;
    width: auto;
    color: #363636;
    word-break: break-word;
    min-width: 20px;
    white-space: pre-line;
    line-height: 1.7;
    -webkit-border-radius: 6px 0px 6px 6px;
    -moz-border-radius: 6px 0px 6px 6px;
    -ms-border-radius: 6px 0px 6px 6px;
    -o-border-radius: 6px 0px 6px 6px;
}

.kuaizhi_chat_input div {
    /* height: 85px; */
    width: 100%;
}

.kuaizhi_chat_input div section span {
    font-size: 20px;
    color: #8b8fa3;
    margin-right: 7px;
    cursor: pointer;
    display: block;
    width: 20px;
}

.kuaizhi_chat_input div section span:nth-child(1) {
    font-size: 24px;
    color: #8b8fa3;
    margin-right: 10px;
}

.kuaizhi_chat_input div section span:nth-child(2) {
    font-size: 20px;
    color: #8b8fa3;
    margin-right: 10px;
}

.kuaizhi_chat_input div section span:nth-child(3) {
    font-size: 22px;
    color: #8b8fa3;
    margin-right: 10px;
}

.kuaizhi_chat_input div section span:nth-child(4) {
    font-size: 20px;
    color: #8b8fa3;
    margin-right: 10px;
}

.kuaizhi_chat_input div img {
    width: auto;
    height: 20px;
    margin-left: 8px;
    cursor: pointer;
}

.kuaizhi_chat_input div:nth-child(2) {
    height: 32px;
    line-height: 32px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 5px;
}

.kuaizhi_chat_input div:nth-child(2) section {
    width: 130px;
    /* float: left; */
    height: 32px;
    position: relative;
    display: flex;
    -webkit-box-align: center;
    align-items: center;
    justify-content: flex-start;
    margin-left: 10px
}

.kuaizhi_chat_input div:nth-child(2) section:nth-child(2) {
    float: right;
    text-align: center;
    display: flex;
    -webkit-box-pack: end;
    justify-content: flex-end;
    margin-right: 15px
}

.kuaizhi_chat_input div:nth-child(2) section:nth-child(2) input {
    width: 80px;
    height: 32px;
    border-radius: 4px;
    color: white;
    border: none;
    outline: none;
}

.kuaizhi_chat_input div .chat_textarea {
    width: auto;
    height: 63px;
    display: block;
    margin: 8px 10px 0px;
    line-height: 21px;
    font-size: 14px;
    border: none;
    outline: none;
    resize: none;
    overflow-y: auto;
    word-break: break-all;
}




.kuaizhi_chat_input div .chat_textarea::-webkit-scrollbar {
    width: 6px;
    height: 6px;
    background-color: #F5F5F5;
}

/*定义滚动条轨道 内阴影+圆角*/
.kuaizhi_chat_input div .chat_textarea::-webkit-scrollbar-track {
    border-radius: 6px;
    background-color: #F5F5F5;
    -webkit-border-radius: 6px;
    -moz-border-radius: 6px;
    -ms-border-radius: 6px;
    -o-border-radius: 6px;
}

/*定义滑块 内阴影+圆角*/
.kuaizhi_chat_input div .chat_textarea::-webkit-scrollbar-thumb {
    border-radius: 6px;
    background-color: #e6e6e6;
    -webkit-border-radius: 6px;
    -moz-border-radius: 6px;
    -ms-border-radius: 6px;
    -o-border-radius: 6px;
    cursor: pointer;
}



.kuaizhi_chat_input div .chat_textarea img {
    margin-left: 5px;
    width: auto;
    height: auto;
}


/* .chat_emoji{box-shadow: 0 0 5px #d8d8d8;;margin: 0;display: none;width: 335px;border:1px solid #F5F5F5;height: 210px;position: absolute;top: -210px;background: white;} */

.chat_emoji {
    padding-bottom: 5px;
    box-shadow: 0 0 10px #c5c5c5;
    margin: 0;
    display: none;
    width: 280px;
    border: 1px solid #F5F5F5;
    height: 137px;
    position: absolute;
    left: 5px;
    top: -145px;
    z-index: 6;
    background: white;
    border-radius: 6px;
    -webkit-border-radius: 6px;
    -moz-border-radius: 6px;
    -ms-border-radius: 6px;
    -o-border-radius: 6px;
}

.chat_emoji .chat_emoji_box {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
}

.chat_emoji a {
    font-size: 12px;
    line-height: 10px;
    color: #bfbfbf;
}

.chat_emoji article {
    width: 40px;
    height: 45px;
    text-align: center;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-wrap: wrap;
}

.chat_emoji li {
    width: 30px;
    height: 30px;
    float: left;
    list-style: none;
    background: url(../img/biaoqing2.png) no-repeat;
    background-size: 240px 86px;
    cursor: pointer;
    /* outline: 1px solid red; */

}

.chat_emoji .emoji1 {
    background-position: 5px 5px
}

.chat_emoji .emoji2 {
    background-position: -32px 5px
}

.chat_emoji .emoji3 {
    background-position: -68px 5px
}

.chat_emoji .emoji4 {
    background-position: -105px 5px
}

.chat_emoji .emoji5 {
    background-position: -141px 5px
}

.chat_emoji .emoji6 {
    background-position: -178px 5px
}

.chat_emoji .emoji7 {
    background-position: -214px 5px
}

.chat_emoji .emoji8 {
    background-position: 5px -27px
}

.chat_emoji .emoji9 {
    background-position: -32px -27px
}

.chat_emoji .emoji10 {
    background-position: -68px -27px
}

.chat_emoji .emoji11 {
    background-position: -105px -27px
}

.chat_emoji .emoji12 {
    background-position: -141px -27px
}

.chat_emoji .emoji13 {
    background-position: -178px -27px
}

.chat_emoji .emoji14 {
    background-position: -214px -27px
}

.chat_emoji .emoji15 {
    background-position: 5px -59px
}

.chat_emoji .emoji16 {
    background-position: -32px -59px
}

.chat_emoji .emoji17 {
    background-position: -68px -59px
}

.chat_emoji .emoji18 {
    background-position: -105px -59px
}

.chat_emoji .emoji19 {
    background-position: -141px -59px
}

.chat_emoji .emoji20 {
    background-position: -178px -59px
}

.chat_emoji .emoji21 {
    background-position: -214px -59px
}

ul {
    margin: 0;
    padding: 0
}


/* PC留言端 */

.kuaizhi_header section {
    float: left;
    height: 60px;
    /* line-height: 60px; */
    position: relative;
}

.kuaizhi_header section:nth-child(2) {
    width: 60px;
    float: right;
}

.kuaizhi_header section:nth-child(2) img {
    width: 20px;
    height: auto;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    margin: auto;
}

.kuaizhi_header section:nth-child(1) {
    width: calc(100% - 190px);
    margin-left: 20px;
    color: #FFFFFF;
    font-size: 16px;
}






/* 迷你客服——对话 */

.kuaizhi_chat_mini {
    position: fixed;
    /* width: 359px;
    height: 620px; */
    margin: 0;
    /*box-shadow: rgba(0, 0, 0, 0.16) 0px 5px 40px;
    */
    z-index: 19940111;
    /* background: white; */
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.kuaizhi_chat_mini .kuaizhi_chat_body .chat_body_left {
    width: 100%;
}






/* 主题颜色 */

.chat_service_content {
    clear: both;
    width: auto;
    height: auto;
    line-height: 30px;
    margin: auto;
    background: rgba(0, 0, 0, 0.1);
    text-align: center;
    border-radius: 3px;
    font-size: 13px;
    padding-left: 10px;
    padding-right: 10px;
}

.kuaizhi_img {
    width: 100%;
    height: auto
}


/*滚动条样式*/


/*滚动条凹槽的颜色，还可以设置边框属性*/

.chat_chatbody_warp ::-webkit-scrollbar-track-piece {
    background-color: #f8f8f8;
}


/*滚动条的宽度*/

.chat_chatbody_warp ::-webkit-scrollbar {
    width: 8px;
    height: 5px;
}


/*滚动条的设置*/

.chat_chatbody_warp ::-webkit-scrollbar-thumb {
    background-color: #d2d2d2;
    background-clip: padding-box;
    min-height: 10px;
}

.chat_chatbody_warp ::-webkit-scrollbar-thumb:hover {
    background-color: #d2d2d2;
}




#companyImg {
    width: 30px;
    height: 30px;
    background: white;
    display: none;
}


.gongsi {
    text-align: center;
    font-size: 13px !important;
    color: #AEB2BB !important
}

.gongsi a {
    text-align: center;
    font-size: 13px !important;
    color: #AEB2BB !important;
    text-decoration: none;
    cursor: pointer;
}

.kuaizhishowBigImg {
    max-width: 90%;
    max-height: 80%;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto
}

.closeBigImg {
    position: fixed;
    top: 20px;
    right: 20px;
    width: 50px;
    height: 50px;
    z-index: 100;
}

.pasteImg {
    width: 50px;
    height: 50px
}

#kuaizhiBTN {
    cursor: pointer;
}

#kuaizhiBTN:hover .kuaizhi_hoverMsg {
    display: block;
}

#send {
    cursor: pointer;
    box-shadow: 0px 5px 5px 2px rgb(171 184 202 / 20%);
}

.kuaizhiTE {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    text-align: center !important;
}

.kuaizhi_animate {
    width: 70px;
    height: 70px;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    margin: auto;
    animation: kuaizhi_mymove 5s infinite;
    -webkit-animation: kuaizhi_mymove 5s infinite;
    /*Safari and Chrome*/
    border-radius: 35px
}

@-webkit-keyframes kuaizhi_mymove {
    0% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }

    50% {
        -webkit-transform: scale(1.5);
        transform: scale(1.5);
        opacity: 0.2
    }

    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }
}

@keyframes kuaizhi_mymove {
    0% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }

    50% {
        -webkit-transform: scale(1.5);
        transform: scale(1.5);
        opacity: 0.2
    }

    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }
}


/* 客服系统1.1版本—————————————————————————————————————————————————————————————————————————————————————— */


/* 评分 */

.score_mask {
    position: fixed;
    background: rgba(0, 0, 0, 0.3);
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    display: none;
    z-index: 10;
}

.score_widow {
    background: white;
    width: 286px;
    position: absolute;
    border-radius: 3px;
    padding-bottom: 15px;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
}

.score_widow .score_textarea textarea {
    width: 200px;
    height: 100px;
    margin: auto;
    display: block;
    resize: none;
    border: none;
    outline: none;
    font-family: system-ui;
    margin-top: 10px;
    background: #f5f5f5;
    padding: 10px;
}

.score_title {
    padding-top: 22px;
    padding-bottom: 10px;
    text-align: center;
    font-size: 14px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    color: #333333;
    line-height: 20px;
}

.score_widow .score_close {
    position: absolute;
    font-size: 10px;
    right: 12px;
    top: 12px;
    cursor: pointer;
    color: #333333;
}

.score_ul li {
    list-style: none;
    color: #ffa600
}

.score_ul li i {
    font-size: 27px;
}

.score_ul {
    width: 80%;
    margin: 0px auto 10px;
    display: -webkit-box;
    display: flex;
    justify-content: space-around;
    -webkit-box-align: center;
    align-items: center
}

.score_widow p {
    margin: 0;
    padding: 0;
    text-align: center;
    font-size: 12px;
    color: #6A6B71;
}

.score_input {
    text-align: center;
    margin-top: 15px;
}

.score_input input {
    width: 70px;
    height: 32px;
    background: #F9584C;
    border-radius: 4px;
    color: white;
    border: none;
    outline: none;
    cursor: pointer;
}

.score_success {
    margin: auto;
    clear: both;
    text-align: center;
    border-radius: 15px;
    background: #ffffff;
    color: #676d7b;
    font-size: 12px;
    padding: 6px 15px;
    display: inline-block;
    box-shadow: 0px 0px 10px rgb(231 233 234 / 30%);
    margin-top: 3px;
    border: 1px solid #f1f2f3;
    white-space: pre;
    box-sizing: border-box;
    min-height: 30px;
}

.score_box {
    height: 50px;
    clear: both;
    padding-top: 20px;
    display: flex;
}

.overtalk {
    width: 100%;
    height: 30px;
    line-height: 30px;
    text-align: center;
    font-size: 12px;
    color: #AEB2BB;
    /* position: absolute;
	top: 0;
	left: 0; */
    /* background: white; */
    clear: both;
}

.backtalk {
    width: 100%;
    height: 30px;
    line-height: 30px;
    text-align: center;
    font-size: 12px;
    color: #AEB2BB;
    /* position: absolute;
	top: 0;
	left: 0; */
    /* background: white; */
    clear: both;
}

.firstTalk {
    width: 100%;
    /* height: 30px; */
    /* line-height: 30px; */
    text-align: center;
    font-size: 12px;
    margin: auto;
    clear: both;
    padding-bottom: 10px;
    position: relative;
    z-index: 4;
}

.firstTalk1 {
    width: 100%;
    /* height: 30px; */
    /* line-height: 30px; */
    text-align: center;
    font-size: 12px;
    margin: auto;
    clear: both;
    padding-bottom: 10px;
    position: relative;
    z-index: 4;
}

.kuaizhiMove {
    width: calc(100% - 130px);
    height: 43px;
    cursor: move;
    position: absolute;
    left: 0;
    top: 0;
    z-index: 19940121;
}



.header_img {
    cursor: pointer;
}


/* 投诉 */

.complaint_mask {
    background: rgba(0, 0, 0, 0.5);
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 20;
    display: none;
    -webkit-box-align: center;
    align-items: center;
    -webkit-box-pack: center;
    justify-content: center;
}

.complaint_content {
    position: relative;
    width: 280px;
    background: rgba(255, 255, 255, 1);
    border-radius: 5px;
    z-index: 200;
    padding-bottom: 10px;
}

.complaint_content .complaint_close {
    position: absolute;
    top: 15px;
    right: 15px;
    font-size: 12px;
    color: #333333;
}

.complaint_content h3 {
    width: 80%;
    height: 18px;
    font-size: 15px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    color: #515a71;
    margin: 10px auto;
    text-align: center;
}

.complaint_content div {
    width: 40%;
    margin: 0 auto 0px;
    color: #515a71;
    font-size: 14px;
    font-weight: 400;
    line-height: 20px;
    margin-bottom: 5px;
}

.complaint_content #complaint_for {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    margin-bottom: 10px;
}

.complaint_content #complaint_for_textarea {
    width: 80%;
    margin: 0 auto 10px;
    color: #515a71;
    font-size: 14px;
    font-weight: 400;
    line-height: 20px;
}

.complaint_content textarea {
    width: 96%;
    height: 40px;
    line-height: 20px;
    border-radius: 4px;
    border: 1px solid #E4E4E4;
    resize: none;
    outline: none;
    padding: 2%;
    /* text-indent: 15px; */
    font-size: 12px;
    font-weight: 400;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
}


.complaint_content textarea::-webkit-scrollbar-track-piece {
    background-color: #f8f8f8;
}


/*滚动条的宽度*/

.complaint_content textarea::-webkit-scrollbar {
    width: 5px;
    height: 5px;
}


/*滚动条的设置*/

.complaint_content textarea::-webkit-scrollbar-thumb {
    background-color: #e6e6e6;
    background-clip: padding-box;
    min-height: 10px;
}

.complaint_content textarea::-webkit-scrollbar-thumb:hover {
    background-color: #bbb;
}



.complaint_content span {
    width: 15px;
    height: 15px;
    display: inline-block;
    /* border: 1px solid #DCDCDC; */
    /* float: left; */
    margin-right: 11px;
    border-radius: 2px;
    overflow: hidden;
    position: relative;
    top: 4px;
}

.complaint_content span img {
    width: 100%;
    height: 100%;
}

.complaint_content .compliant_center {
    text-align: center;
    /* position: absolute;
	bottom: 0;
	width: 100%; */
}

.complaint_content .compliant_center input {
    width: 80px;
    height: 30px;
    background: rgba(249, 88, 76, 1);
    border-radius: 5px;
    outline: none;
    border: none;
    cursor: pointer;
    color: white;
    font-size: 12px;
}



iframe {
    width: 100%;
    height: 100%;
}

.kuaizhi_PC_color ul {
    display: block;
}

.ask_mask {
    position: fixed;
    width: 100%;
    height: 100%;
    right: 0;
    left: 0;
    top: 0;
    bottom: 0;
    margin: auto;
    z-index: 100;
    background: rgba(0, 0, 0, 0.7);
    display: none;
    -webkit-box-align: center;
    align-items: center;
    -webkit-box-pack: center;
    justify-content: center;
}

.ask_box {
    box-shadow: 0 0 20px rgba(0, 0, 0, 0.4);
    width: 270px;
    background: white;
    border-radius: 5px;
    overflow: hidden;
    padding-bottom: 20px;
}

.ask_box ul {
    /* overflow: auto; */
    margin: 0;
    padding: 0;
}

.ask_box ul li {
    list-style: none;
    display: -webkit-box;
    display: flex;
    height: 35px;
    -webkit-box-align: center;
    align-items: center;
    width: 90%;
    margin: 5px auto;
    background-color: #f1f1f1;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
}

.ask_box ul li:nth-child(1) {
    margin-top: 10px;
}

.ask_box ul li div {
    /* display: -webkit-box; */
    /* display: flex; */
    /* -webkit-box-align: center; */
    /* align-items: center; */
    /* width: 150px; */
    /* font-size: 12px; */
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    /* height: 30px; */
    text-align: left;
}

.ask_box ul li div a {
    display: flex;
    align-items: center;
    justify-content: center;
    float: left;
    font-size: 12px;
}

.ask_box ul li div:nth-child(1) {
    width: 25px;
    font-size: 12px;
    margin-left: 10px;
    color: #515a71;
    /* margin-right: 4%; */
}

.ask_box ul li i {
    margin-right: 5px;
}

.ask_box ul li div input[type=text] {
    border: none;
    height: 25px;
    border-radius: 3px;
    width: 180px;
    outline: none;
    background: none;
}

.ask_box ul li div input[type=radio] {
    margin-left: 10px;
    margin-right: 5px;
}

.ask_box section {
    height: 40px;
    text-align: center;
    line-height: 40px;
    color: white;
    font-size: 13px;
}

.ask_btn {
    text-align: center;
    margin-top: 10px;
}

.ask_btn button {
    width: 80px;
    height: 30px;
    border-radius: 3px;
    margin: 0 5px 5px;
    border: none;
    outline: none;
    position: relative;
    top: 10px;
}

.ask_btn button:nth-child(2) {
    color: white;
}

.ask_btn button:nth-child(1) {
    background: white;
    border: 1px solid gainsboro;
    color: #515a71;
}

.ask_btn #ask_cancel_msg {
    color: white;
}

.chat_textarea:empty::before {
    content: attr(placeholder);
    /* element attribute*/
    /*content: 'this is content';*/
    color: gray;
}

/*焦点时内容为空*/

.chat_textarea:focus::before {
    content: none;
}

.sex_choose {
    display: inline-block;
    width: 10px;
    height: 10px;
    border: 2px solid gainsboro;
    border-radius: 50%;
    margin-left: 10px;
    margin-right: 5px;
}

.sex_choose_choose {
    background: black;
}

.ask_alert {
    position: fixed;
    top: 0px;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    width: 150px;
    height: 35px;
    border-radius: 4px;
    background: rgba(0, 0, 0, 0.5);
    color: white;
    display: none;
    -webkit-box-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    align-items: center;
    font-size: 13px;
}

.ask_alert_img {
    font-size: 15px;
    margin-right: 10px;
}

.complaint_alert {
    position: fixed;
    top: 0px;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    width: 150px;
    height: 35px;
    border-radius: 4px;
    background: rgba(0, 0, 0, 0.5);
    color: white;
    display: none;
    -webkit-box-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    align-items: center;
    font-size: 13px;
}

.complaint_alert_img {
    font-size: 15px;
    margin-right: 10px;
}

#userProgress {
    width: 200px;
    height: 10px;
}

#userProgress_line {
    height: 10px;
    width: 200px;
    background: #d9dce0;
    border-radius: 10px;
}

#userProgress_line span {
    display: block;
    width: 0;
    height: 10px;
    opacity: 0.6;
    margin-left: 0 !important;
    border-radius: 10px;
}

.video_box {
    width: 250px;
    height: 150px;
    position: relative;
    background: black;
}

.kuaizhi_audio {
    width: 250px;
    height: 150px;
}

.play_video {
    width: 75px;
    height: 75px;
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto !important;
    z-index: 3;
}

.bigVideo {
    width: 1000px;
    height: 600px;
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    background: black;
}

.map {
    width: 200px;
    height: 150px;
    border-radius: 5px;
    overflow: hidden;
}

.map a {
    color: white;
    text-decoration: none;
}

.map h2 {
    font-size: 14px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    line-height: 30px;
    color: #333333;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    height: 30px;
    width: 200px;
}

.map p {
    height: 25px;
    font-size: 12px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    color: rgb(107, 107, 107);
    line-height: 25px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: 200px;
}

.map img {
    width: 200px;
    margin-left: 0;
    margin-right: 0;
}






.leaveMsg_mask {
    position: fixed;
    bottom: 0;
    left: 0;
    width: 100%;
    height: calc(100% - 45px);
    background: #f5f5f5;
    z-index: 111;
    display: none;
}

.leaveMsg_mask_box {
    width: 240px;
    height: 230px;
    border-radius: 6px;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    text-align: center;
}

.leaveMsg_mask_icon {
    width: 100px;
    height: 100px;
    margin: 10px auto;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -ms-border-radius: 50%;
    -o-border-radius: 50%;
}

.leaveMsg_mask_icon .icon {
    width: 50px;
    height: auto;

}

.leave_mask_close {
    position: absolute;
    top: 11px;
    right: 11px;
    width: 12px;
    height: 12px;
    font-size: 11px;
    color: #333333;
}

.leaveMsg_mask_box_img {
    width: 80px;
    height: 80px;
    margin: 40px auto 20px;
    position: relative;
}

.leaveMsg_mask_box_img img {
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    z-index: 100;
}

.leaveMsg_mask_box_img section {
    width: 60px;
    height: 60px;
    background: rgba(249, 88, 76, 1);
    border-radius: 30px;
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    z-index: 99;
}

.leaveMsg_mask_box_img span {
    width: 80px;
    height: 60px;
    background: rgba(249, 88, 76, 1);
    position: absolute;
    z-index: 3;
    border-radius: 100%;
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    opacity: 0.3;
}

.leaveMsg_mask_box_img_span1 {
    -webkit-transform: rotateZ(30deg);
    transform: rotateZ(30deg);
}

.leaveMsg_mask_box_img_span2 {
    -webkit-transform: rotateZ(100deg);
    transform: rotateZ(100deg);
}

.leaveMsg_mask_box_img_span3 {
    -webkit-transform: rotateZ(70deg);
    transform: rotateZ(70deg);
}

.leaveMsg_mask_box_img_span4 {
    -webkit-transform: rotateZ(80deg);
    transform: rotateZ(80deg);
}

.leaveMsg_mask_box_img_span5 {
    -webkit-transform: rotateZ(150deg);
    transform: rotateZ(150deg);
}

.leaveMsg_mask_box p {
    margin-bottom: 10px;
    font-size: 14px;
    color: #555555;
}

.leaveMsg_mask_box input {
    width: 210px;
    height: 30px;
    background: rgba(249, 88, 76, 1);
    border-radius: 4px;
    font-size: 12px;
    color: #FFFFFF;
    border: none;
    outline: none;
}

#sendPic {
    display: none;
}

#auth {
    line-height: 20px;
    font-size: 12px;
    background: rgba(255, 255, 255, 0.2);
    color: white;
    width: 50px;
    height: 20px;
    border: 1px solid white;
    text-align: center;
    border-radius: 3px;
    display: none;
    margin-left: 10px;
}

#beta {
    line-height: 20px;
    font-size: 12px;
    background: rgba(255, 255, 255, 0.2);
    color: white;
    width: 50px;
    height: 20px;
    border: 1px solid white;
    text-align: center;
    border-radius: 3px;
    display: none;
    margin-left: 10px;
}

.askmsg {
    background: white;
    margin: -11px;
    box-shadow: 0px 0px 15px rgb(0 0 0 / 5%);
    width: 200px !important;
    border: 1px solid #f1f2f3;
}

.askmsg li {
    list-style: none;
    color: black;
    height: 25px;
    line-height: 25px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    -webkit-box-align: center;
    align-items: center;
    color: #333333;
    margin-top: 5px;
    margin-bottom: 5px;
    font-size: 12px;
}

.askmsg li i {
    margin-right: 10px;
}

.askmsg li img {
    width: 15px;
    height: 15px;
    margin-left: 13px;
    margin-right: 10px;
}

.askmsg li span {
    margin-left: 5px;
    display: inline-block;
    min-width: 40px;
    color: #333333 !important;
}

.chat_user div .ask_title {
    margin: -12px -10px;
    color: white !important;
    /*line-height: 35px;*/
    font-size: 12px;
    height: 35px;
    padding: 0 !important;
    border-radius: 4px 4px 0 0 !important;
    display: -webkit-box;
    display: flex;
    -webkit-box-align: center;
    align-items: center;
    -webkit-border-radius: 4px 4px 0 0 !important;
    -moz-border-radius: 4px 4px 0 0 !important;
    -ms-border-radius: 4px 4px 0 0 !important;
    -o-border-radius: 4px 4px 0 0 !important;
}

.ask_title i {
    margin-left: 12px;
    margin-right: 5px;
}

.ask_talkbox {
    margin-left: -10px;
    margin-right: -20px;
    margin-bottom: -20px;
}

.ask_talkbox ul {
    padding-top: 10px;
    padding-bottom: 10px;
}

.ask_talkbox article {
    margin-left: -15px;

}

.ask_talkbox article .leaveMsg_show_textarea {
    margin-left: 13px;
    margin-right: 13px;
    text-indent: 22px;
}

.seeaskmsg {
    color: #999999 !important;
    text-align: center;
    padding: 0 !important;
    height: 30px;
    line-height: 20px;
}

.sendAskMsg {
    height: 30px;
    width: 170px;
    background: #f9f9f9;
    border-radius: 15px;
    overflow: hidden;
    display: none;
    -webkit-box-align: center;
    align-items: center;
    -webkit-box-pack: center;
    justify-content: center;
    position: absolute;
    bottom: 230px;
    left: 0;
    right: 0;
    z-index: 7;
    margin: auto;
    -webkit-border-radius: 15px;
    -moz-border-radius: 15px;
    -ms-border-radius: 15px;
    -o-border-radius: 15px;
}

.sendAskMsg span {
    display: -webkit-box;
    display: flex;
    -webkit-box-align: center;
    align-items: center;
    -webkit-box-pack: center;
    justify-content: center;
    width: 170px;
    height: 30px;
    background: #F1F2F5;
    color: #515a71;
    font-size: 12px;
    text-align: center;
    line-height: 30px;
    border-radius: 30px;
    cursor: pointer;
}

.sendAskMsg span i {
    color: #14c672;
    margin-right: 5px;
}

.chat_warning,
.chat_auth {
    width: 96%;
    /* height: 35px; */
    background: rgba(249, 212, 210, 0.7);
    line-height: 20px;
    padding: 7px 2%;
    font-size: 12px;
    font-weight: 400;
    color: #f9584c;
    position: relative;
    top: 0px;
    left: 0px;
    z-index: 3;
    display: none;
}

.chat_warning {
    display: block;
}

.chat_chatbody_warp .warning_icon {
    font-size: 15px;
    /* margin-left: 10px; */
    margin-right: 7px;
    float: left;
}

.chat_chatbody_warp .warning_close {
    font-size: 12px;
    float: right;
    margin-right: 5px;
}

.kuaizhi_btnClick {
    width: 70px;
    height: 70px;
    position: absolute;
    top: 0;
    left: 0;
    z-index: 10;
}

.kuaizhi_MBbtnClick {
    width: 20px;
    height: 20px;
    position: absolute;
    top: 0;
    left: 0;
    z-index: 10;
}

.sk-folding-cube {
    margin: 40px auto;
    width: 40px;
    height: 40px;
    position: relative;
    -webkit-transform: rotateZ(45deg);
    transform: rotateZ(45deg);
}

.sk-folding-cube .sk-cube {
    float: left;
    width: 48%;
    height: 48%;
    margin: 1%;
    position: relative;
    -webkit-transform: scale(1.1);
    transform: scale(1.1);
}

.sk-folding-cube .sk-cube:before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: #f9584c;
    -webkit-animation: sk-foldCubeAngle 1.6s infinite linear both;
    animation: sk-foldCubeAngle 1.6s infinite linear both;
    -webkit-transform-origin: 100% 100%;
    transform-origin: 100% 100%;
}

.sk-folding-cube .sk-cube2 {
    -webkit-transform: scale(1.1) rotateZ(90deg);
    transform: scale(1.1) rotateZ(90deg);
}

.sk-folding-cube .sk-cube3 {
    -webkit-transform: scale(1.1) rotateZ(180deg);
    transform: scale(1.1) rotateZ(180deg);
}

.sk-folding-cube .sk-cube4 {
    -webkit-transform: scale(1.1) rotateZ(270deg);
    transform: scale(1.1) rotateZ(270deg);
}

.sk-folding-cube .sk-cube2:before {
    background-color: #f9ed4c;
    -webkit-animation-delay: 0.3s;
    animation-delay: 0.3s;
}

.sk-folding-cube .sk-cube3:before {
    background-color: #6cff7f;
    -webkit-animation-delay: 0.6s;
    animation-delay: 0.6s;
}

.sk-folding-cube .sk-cube4:before {
    background-color: #4cb3f8;
    -webkit-animation-delay: 0.9s;
    animation-delay: 0.9s;
}

@-webkit-keyframes sk-foldCubeAngle {

    0%,
    10% {
        -webkit-transform: perspective(140px) rotateX(-180deg);
        transform: perspective(140px) rotateX(-180deg);
        opacity: 0;
    }

    25%,
    75% {
        -webkit-transform: perspective(140px) rotateX(0deg);
        transform: perspective(140px) rotateX(0deg);
        opacity: 1;
    }

    90%,
    100% {
        -webkit-transform: perspective(140px) rotateY(180deg);
        transform: perspective(140px) rotateY(180deg);
        opacity: 0;
    }
}

@keyframes sk-foldCubeAngle {

    0%,
    10% {
        -webkit-transform: perspective(140px) rotateX(-180deg);
        transform: perspective(140px) rotateX(-180deg);
        opacity: 0;
    }

    25%,
    75% {
        -webkit-transform: perspective(140px) rotateX(0deg);
        transform: perspective(140px) rotateX(0deg);
        opacity: 1;
    }

    90%,
    100% {
        -webkit-transform: perspective(140px) rotateY(180deg);
        transform: perspective(140px) rotateY(180deg);
        opacity: 0;
    }
}

.load_mask {

    background-color: white;
    position: fixed;
    top: 0;
    left: 0;
    height: 100%;
    width: 100%;
    z-index: 100000000;

}



.load_mask>div {

    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    height: 70px;
    width: 70px;
    border-radius: 50px;
    -webkit-border-radius: 50px;
    -moz-border-radius: 50px;
    -ms-border-radius: 50px;
    -o-border-radius: 50px;
}

.load_mask img {

    position: absolute;
    top: 0;
    bottom: -2px;
    left: 0;
    right: 0;
    margin: auto;
    width: 50px;
    height: 50px;

}


.load_mask>section {

    position: absolute;
    bottom: -90px;
    top: 0;
    left: 0;
    right: 0;
    margin: auto;
    height: 30px;
    font-size: 13px;
    text-align: center;
    width: 100%;
    color: #333333;
}

.load_mask>section span {

    display: inline-block;
    width: 2px;
    height: 2px;
    border-radius: 3px;
    background-color: #333333;
    margin-left: 4px;
}

.kuaizhi_load_mask {

    background-color: white;
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 100%;
    z-index: 10009;
    box-shadow: rgba(0, 0, 0, 0.16) 0px 5px 40px;
}

.kuaizhi_load_mask>div {

    position: absolute;
    top: -20px;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    height: 70px;
    width: 70px;
    border-radius: 40px;
    -webkit-border-radius: 50px;
    -moz-border-radius: 50px;
    -ms-border-radius: 50px;
    -o-border-radius: 50px;
}

.kuaizhi_load_mask img {

    position: absolute;
    top: 0;
    bottom: -3px;
    left: 0;
    right: 0;
    margin: auto;
    width: 50px;
    height: 50px;


}

.kuaizhi_load_mask>section {

    position: absolute;
    bottom: -80px;
    top: 0;
    left: 0;
    right: 0;
    margin: auto;
    height: 30px;
    font-size: 13px;
    text-align: center;
    width: 100%;
    color: #333333;
}

.kuaizhi_load_mask>section span {

    display: inline-block;
    width: 2px;
    height: 2px;
    border-radius: 3px;
    background-color: #333333;
    margin-left: 4px;
}

.kuaizhi_chat_body input[type=button]:active {
    opacity: 0.8;
}

.kuaizhi_chat_body i:active {
    opacity: 0.8;
}

input[type="button"],
input[type="submit"],
input[type="reset"] {
    -webkit-appearance: none;
}


/* .kz_chat {
    transition: 0.4s;
} */

.cCard {
    margin: 0 !important;
    position: static !important;
    width: 100%;
}

#ask_content_msg {
    height: auto;
    color: #333333 !important;
}

.ask_box_msg {
    display: none;
}

.chat_body_pass {
    width: 100%;
    background: white;
    height: calc(100% - 45px);
    position: absolute;
    bottom: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    color: #3F4150;
    display: none;
    z-index: 200;
}

.chat_body_pass div {
    text-align: center;
}

.chat_body_pass div img {
    width: 100px;
    height: auto;
    margin-bottom: 20px;
}

.chat_body_pass div p {
    width: 70%;
    margin: auto;
}

.alertMessage {
    /* clear: both; */
    float: left;
    width: auto;
    margin: auto;
    padding: 10px;
    margin: 0 20px 10px;
    font-size: 13px;
    color: rgba(143, 143, 143, 1);
    line-height: 20px;
}

.alertMessage a {
    cursor: pointer;
    margin-left: 20px;
    color: #2998FF
}

#kuaizhiNum {
    display: none;
    width: 15px;
    height: 15px;
    color: white;
    background: red;
    line-height: 15px;
    text-align: center;
    font-size: 12px;
    left: 10px;
    position: absolute;
    top: 10px;
    border-radius: 10px;
    z-index: 100;
}

.complaint_box {
    position: absolute;
    top: 50px;
    right: 0;
    z-index: 10;
    width: 100px;
    background: rgba(255, 255, 255, 1);
    border: 1px solid rgba(0, 0, 0, 0.1);
    border-radius: 6px;
}

.complaint_box>ul li {
    font-size: 13px;
    color: #262626;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
}

.complaint_box>ul li a {
    color: white;
    width: 25px;
    height: 25px;
    border-radius: 15px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 10px;
}

.complaint_box>ul li a i {
    font-size: 12px;
}

.complaint_box>ul li:nth-child(1) a {
    background: #33D59A
}

.complaint_box>ul li:nth-child(2) a {
    background: #FF5754
}

.complaint_box {
    display: none;
}


/*滚动条样式*/


/*滚动条凹槽的颜色，还可以设置边框属性*/
.companyComplaint_mask ::-webkit-scrollbar-track-piece {
    background-color: #f8f8f8;
}
/*滚动条的宽度*/
.companyComplaint_mask ::-webkit-scrollbar {
    width: 5px;
    height: 5px;
}
/*滚动条的设置*/
.companyComplaint_mask ::-webkit-scrollbar-thumb {
    background-color: #e6e6e6;
    background-clip: padding-box;
    min-height: 10px;
}

.companyComplaint_mask ::-webkit-scrollbar-thumb:hover {
    background-color: #bbb;
}

.companyComplaint_mask {
    position: absolute;
    width: 330px;
    height: 500px;
    right: 0;
    left: 0;
    top: 0;
    bottom: 0;
    margin: auto;
    z-index: 19950111;
    background: white;
    overflow: auto;
    border-radius: 4px;
    box-shadow: 0 0 5px rgba(0, 0, 0, 0.16);
    display: none;
}

.companyComplaint_mask_title {
    width: 100%;
    height: 40px;
    background: rgba(254, 254, 254, 1);
    box-shadow: 0px 1px 0px 0px rgba(245, 245, 245, 1);
    position: relative;
    line-height: 40px;
    text-align: center;
    font-size: 15px
}

.companyComplaint_mask_title i {
    position: absolute;
    top: 0;
    bottom: 0;
    right: 15px;
    font-size: 15px;
}

.companyComplaint_mask_content {
    height: 400px;
    overflow: auto;
}

.companyComplaint_mask_content>div {
    width: 90%;
    margin: auto;
}

.companyComplaint_mask_content h2 {
    font-size: 15px;
    color: rgba(81, 90, 113, 1);
    margin-top: 0;
    margin-bottom: 0;
    height: 40px;
    line-height: 40px;
}

.companyComplaint_mask_content h3 {
    font-size: 13px;
    font-weight: 400;
    color: rgba(192, 192, 192, 1);
    margin-top: 10px;
    margin-bottom: 0;
}

.companyComplaint_mask_content select {
    width: 100%;
    height: 40px;
    background: rgba(250, 250, 250, 1);
    border-radius: 10px;
    border: none;
    text-indent: 15px;
    font-size: 15px;
    outline: none;
    -webkit-appearance: none;
}

.companyComplaint_mask_content .companyComplaint_mask_list {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 15px;
    margin-bottom: 15px;
}

.companyComplaint_mask_list input[type=text] {
    width: 80%;
    font-size: 15px;
    height: 40px;
    text-indent: 15px;
    border: none;
    outline: none;
    background: rgba(250, 250, 250, 1);
    font-size: 15px;
}

.companyComplaint_mask_content textarea {
    width: calc(100% - 30px);
    height: 100px;
    background: rgba(250, 250, 250, 1);
    border-radius: 10px;
    border: none;
    outline: none;
    font-size: 15px;
    padding: 15px;
    resize: none;
    margin-top: 15px;
}

.companyComplaint_mask_submit {
    width: 90%;
    margin: auto;
    height: 40px;
}

.companyComplaint_mask_submit input {
    margin-top: 10px;
    width: 100%;
    height: 40px;
    background: rgba(247, 59, 66, 1);
    border-radius: 4px;
    color: white;
    font-size: 15px;
    border: none;
    outline: none;
    cursor: pointer;
}

.updata_img_box {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
}

.updata_img_box div {
    width: 50%;
    height: 100px;
    position: relative;
    background: url('../img/updataImg.png') no-repeat;
    background-size: 95% 90px;
    background-position: center;
}

.updata_img_box div img {
    width: 95%;
    height: 90px;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    background-color: #eaeaee;
}

.updata_img_box div span {
    display: block;
    width: 20px;
    height: 20px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    position: absolute;
    right: 0;
    top: 0;
    z-index: 10;
    background: red;
    color: white;
}

.updata_img_box div span i {
    font-size: 12px;
}

.companyComplaint_mask_message {
    font-size: 15px;
    line-height: 20px;
}

.askbefore_bigBox {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 200;
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: auto;
    display: none;
    background-color: rgba(0, 0, 0, 0.7);
}

.askbefore_mask {
    width: 300px;
    max-height: 500px;
    background-color: #fefefe;
    box-shadow: 0 0 2px rgb(0 0 0 / 20%);
    padding-bottom: 15px;
    border-radius: 6px;
    overflow: hidden;

}

.askbefore_title {
    /* width: 300px; */
    height: 40px;
    line-height: 40px;
    text-align: center;
    font-size: 15px;
    color: #515a71;
    position: relative;
}

.askbefore_title span {
    display: block;
    margin: auto;
    line-height: initial;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.askbefore_title i {
    font-size: 0.5rem;
    position: absolute;
    top: 0;
    bottom: 0;
    right: 1rem;
    margin: auto;
}

.askbefore_mask div {
    padding-left: 15px;
    padding-right: 15px;
}

.askbefore_msg {
    width: 300px;
    margin: auto;
    padding-top: 10px;
    padding-bottom: 10px;
    font-size: 13px;
}

.askbefore_btn {
    width: 300px;
    text-align: center;
    margin-top: 20px;
    margin: auto;
    padding-bottom: 40px;
}

.askbefore_btn button {
    width: 100%;
    height: 40px;
    color: white;
    border: none;
    outline: none;
    border-radius: 5px;
    font-size: 13px;
}

.askbefore_box {
    width: 300px;
    max-height: 350px;
    margin: auto;
    overflow: auto;
}

.askbefore_box ul li {
    list-style: none;
    padding-top: 5px;
    padding-bottom: 5px;
}

.askbefore_box ul li span {
    color: red;
}

.askbefore_box ul li input,
.askbefore_box ul li select {
    width: 100%;
    height: 35px;
    border: 1px solid #eaeaee;
    outline: none;
    margin-top: 5px;
    text-indent: 10px;
    background-color: #f8f8f8;
    border-radius: 5px;
}

.askbefore_box ul li textarea {
    width: 100%;
    height: 70px;
    border: 1px solid #eaeaee;
    outline: none;
    margin-top: 5px;
    text-indent: 10px;
    background-color: #f8f8f8;
    border-radius: 5px;
}

.askbefore_box ul li h3 {
    font-size: 13px;
    font-weight: 500;
}

/*css主要部分的样式*/
/*定义滚动条宽高及背景，宽高分别对应横竖滚动条的尺寸*/

.chat_body_right::-webkit-scrollbar,
.askbefore_box::-webkit-scrollbar {
    width: 5px;
    /*对垂直流动条有效*/
    height: 5px;
    /*对水平流动条有效*/
}

/*定义滚动条的轨道颜色、内阴影及圆角*/
.chat_body_right::-webkit-scrollbar-track,
.askbefore_box::-webkit-scrollbar-track {
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
}


/*定义滑块颜色、内阴影及圆角*/
.chat_body_right::-webkit-scrollbar-thumb,
.askbefore_box::-webkit-scrollbar-thumb {
    background-color: #e6e6e6;
}

/*定义两端按钮的样式*/

/*定义右下角汇合处的样式*/
.chat_body_right::-webkit-scrollbar-corner,
.askbefore_box::-webkit-scrollbar-corner {
    background: khaki;
}

.chat_guide ul li {
    /* width: 100%; */
    list-style: none;
    display: flex;
    align-items: center;
    min-height: 30px;
    border-bottom: 1px solid #f5f5f5;
    cursor: pointer;
}

.chat_guide p {
    cursor: pointer;
    color: #298df8;
}

.chat_guide ul li span {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 10px;
    -webkit-border-radius: 10px;
    -moz-border-radius: 10px;
    -ms-border-radius: 10px;
    -o-border-radius: 10px;
    border: 1px solid #797979;
    margin-right: 10px;
}

.chatAskmsgContent {
    width: 250px;
    background: white;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
    overflow: hidden;
    padding-bottom: 10px;
}

.chat_service section div:nth-child(2) .chatAskmsgContentTitle {
    height: 35px;
    width: 250px;
    line-height: 35px;
    text-align: center;
    color: white;
    font-size: 14px;
}

.ask_content_content {
    margin-top: 10px;
    margin-bottom: 10px;
}

.ask_content_content ul li {
    width: 85%;
    margin: auto;
    display: flex;
    align-items: center;
    justify-content: space-around;
    height: 40px;

}

.ask_content_content ul li div:nth-child(1) {
    width: 25px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.ask_content_content ul li div:nth-child(1) i {
    margin-right: 5px;
    font-size: 16px;
}

.ask_content_content ul li div:nth-child(2) input {
    width: 200px;
    height: 30px;
    border: 1px solid #e5e5e5;
    font-size: 12px;
    outline: none;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    text-indent: 5px;
    background: #f7f7f7;
}

.updataAsk_content_content {
    width: 150px;
    margin: auto;
    display: block;
    height: 30px;
    margin-top: 10px;
    font-size: 12px;
    border: none;
    outline: none;
    color: white;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
}

#chatAskmsg {
    /* display: none; */
}

.chat_service div .leave_msg_box {
    width: 210px !important;
    background: #FFFFFF;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    overflow: hidden;
    padding-bottom: 15px;
}

.chat_service div .leave_title {
    width: 100%;
    height: 35px;
    font-size: 12px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    color: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: center;
}

.chat_service div .updata_leave_btn {
    width: 178px;
    height: 34px;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    font-size: 14px;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    font-weight: 400;
    color: #FFFFFF;
    border: none;
    outline: none;
    display: block;
    margin: auto;
    cursor: pointer;
}

/* .kuaizhi_chat_input {
    position: relative;
} */

.ShortcutOptions {
    height: 30px;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: white;
    display: none;
    border-top: 1px solid #f1f2f3;
}



.ShortcutOptions ul {
    width: max-content;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: flex-start;
}

.ShortcutOptions ul li {
    list-style: none;
    padding: 2px 8px;
    font-size: 12px;
    color: #515A71;
    background-color: #f7f7f7;
    border: 1px solid #E3E3E3;
    margin-left: 10px;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    cursor: pointer;
    float: left;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    white-space: pre;
}


.ShortcutOptions div span {
    margin-left: 3px;
    margin-right: 3px;
}

.ShortcutOptions div span:nth-child(2) {
    display: block;
    width: 0px;
    height: 0px;
    border: 6px solid #858585;
    border-top-color: transparent;
    border-bottom-color: transparent;
    border-left-color: #858585;
    border-right-color: transparent;
}

.ShortcutOptions div span:nth-child(1) {
    display: block;
    width: 0px;
    height: 0px;
    border: 6px solid #858585;
    border-top-color: transparent;
    border-bottom-color: transparent;
    border-left-color: transparent;
    border-right-color: #858585;
}

.ShortcutOptions>div:nth-child(2) {
    width: 30px;
    cursor: pointer;
    height: 25px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-left: 0px;
}

.ShortcutOptions>div:nth-child(1) {
    /* width: 500px; */
    width: calc(100% - 30px);
    height: 30px;
    overflow-x: hidden;
    overflow-y: hidden;

}

.chat_loading {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    height: 20px;
    margin-left: 0 !important;
}

.chat_loading i {
    display: inline-block;
    width: 6px;
    height: 6px;
    margin-right: 5px;
    border-radius: 50%;
    background: rgb(49, 49, 49);
    -webkit-animation: load 1.2s ease infinite;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -ms-border-radius: 50%;
    -o-border-radius: 50%;
}

.chat_loading i:nth-child(1) {
    -webkit-animation-delay: 0.3s;
}

.chat_loading i:nth-child(2) {
    -webkit-animation-delay: 0.6s;
}

.chat_loading i:nth-child(3) {
    -webkit-animation-delay: 0.9s
}


@-webkit-keyframes load {
    0% {
        opacity: 1;
    }

    100% {
        opacity: 0;
    }
}

#chat_entering {
    display: none;
    margin-bottom: 30px;
}

#leaveMsg_box {
    display: none;
}

.chat_service div .leaveInput {
    display: flex;
    width: 180px !important;
    height: 30px;
    background: #FFFFFF;
    border: 1px solid #EFEFEF;
    border-radius: 4px;
    margin: 5px auto;
}

.chat_service div .leaveInput section i {
    font-size: 12px;
    color: #AEB2BB;
    margin-left: 10px;
}

.chat_service div .leaveInput section {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    width: 40px;
}

.chat_service div .leaveInput section img {
    max-width: 14px;
    max-height: 14px;
}

.chat_service div .leaveInput input {
    width: 150px;
    height: 30px;
    border: none;
    outline: none;
}

.leaveMsg_show_input i {
    font-size: 12px;
    color: #AEB2BB;
    margin-left: 13px;
}





.leaveText {
    display: flex;
    width: 180px;
    min-height: 70px;
    background: #FFFFFF;
    border: 1px solid #EFEFEF;
    border-radius: 4px;
    margin: 5px auto;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
}

.leaveText textarea {
    width: 100%;
    height: 70px;
    border: none;
    outline: none;
    resize: none;
    font-family: -apple-system, "SF UI Text", "Helvetica Neue", Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Zen Hei", sans-serif;
    padding: 10px;
}

.choose_sex {
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    float: left;
}

.openLeave {
    width: 100px;
    height: 25px;
    border: 1px solid lightgray;
    font-size: 14px;
    text-align: center;
    color: #262626;
    background: none;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
    line-height: 25px;
    display: none;
}

.sendAskMsg span .closeSendAskMsg {
    font-size: 12px;
    color: #262626;
    margin-left: 6px;
}

.richtext {
    width: 100%;
    max-height: 300px;
}

.richtext img {
    width: auto !important;
    height: auto !important;
}

.helpBtn {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    /* padding-top: 5px;
    padding-bottom: 5px; */
    /* border-top: 1px solid #E1E1E1; */

    min-width: 200px;
    /* margin-top: 10px; */
    height: 36px;
    flex-wrap: wrap;
    padding: 0 !important;
    border-top: 1px solid #f8f8f8;
}

.helpBtn span {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 49%;
    color: #A3A9AE;
    cursor: pointer;
    height: 25px;
    font-size: 13px;
}

.helpBtn b {
    font-weight: normal;
}

.helpBtn span:nth-child(1) {
    border-right: 1px solid #E1E1E1;
}

.helpBtn img {
    width: 12px;
    height: auto;
    margin-right: 5px;
}

/* .chat_service .robot_service_msg  .manual_box{
    margin-top: 10px;
    margin-bottom: 10px;
} */
.assess {
    display: none;
}

.emoji_mini {
    width: 22px;
    margin-bottom: -5px;
    margin-top: -5px;
}

.viocePlay {
    display: flex !important;
    align-items: center;
    justify-content: space-between;
    width: 100px !important;
}

.vioceIcon {
    display: flex;
    align-items: center;
    margin-left: 0 !important;
}

.vioceIcon img {
    height: 15px;
    width: 12px;
}

#border_move {
    /* height: 5px; */
    width: 100%;
    background: #f9f9f9;
    cursor: s-resize;
    border-bottom: 1px solid #e6e6e6;
    position: relative;
}

#kuaizhi_iframe {
    position: absolute;
    z-index: 10000;
    box-shadow: rgba(0, 0, 0, 0.16) 0px 5px 40px;

}

.yz_mask {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    background: rgba(0, 0, 0, 0.3);
    z-index: 6;
    display: none;
}

.yz_box {
    width: 300px;
    height: 190px;
    opacity: 1;
    background: #ffffff;
    border-radius: 8px;
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    border-radius: 8px;
    -webkit-border-radius: 8px;
    -moz-border-radius: 8px;
    -ms-border-radius: 8px;
    -o-border-radius: 8px;
}

.yz_title {
    font-size: 15px;
    font-family: PingFangSC, PingFangSC-Medium;
    font-weight: 500;
    text-align: center;
    color: #575f76;
    height: 45px;
    line-height: 45px;
    text-align: center;
    margin-top: 150px;
}

.yz_content {
    height: 45px;
    width: 260px;
    margin: 20px auto;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 1px solid #D5D5D5;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
}

.yz_content input {
    width: 159px;
    height: 45px;
    border: none;
    outline: none;
    text-indent: 11px;
    font-size: 15px;
}

.yz_content input::-webkit-input-placeholder {
    /* WebKit browsers */
    color: #575f76;
    letter-spacing: 1px;
}

.yz_content input:-moz-placeholder {
    /* Mozilla Firefox 4 to 18 */
    color: #575f76;
    letter-spacing: 1px;
}

.yz_content input::-moz-placeholder {
    /* Mozilla Firefox 19+ */
    color: #575f76;
    letter-spacing: 1px;
}

.yz_content input:-ms-input-placeholder {
    /* Internet Explorer 10+ */
    color: #575f76;
    letter-spacing: 1px;
}

.yz_content #canvas {
    border-left: 1px solid #D5D5D5;
    cursor: pointer;
    width: 100px;
    height: 100%;
}

.yz_btn div {
    width: 260px;
    height: 40px;
    opacity: 1;
    background: #f73b42;
    border-radius: 4px;
    color: white;
    font-size: 15px;
    font-weight: 400;
    margin: auto;
    text-align: center;
    line-height: 40px;
    cursor: pointer;
}

.contact_mask {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.4);
    z-index: 1111;
    display: none;
}

.contact_box {
    width: 460px;
    height: 240px;
    opacity: 1;
    background: #ffffff;
    border-radius: 10px;
    box-shadow: 0px 4px 12px 0px rgba(0, 0, 0, 0.15);
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    margin: auto;
}

.contact_title {
    text-align: center;
    margin-top: 46px;
    font-size: 16px;
    font-weight: 700;
    color: #575f76;
    text-align: center;
}

.contact_content {
    width: 380px;
    margin: auto;
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 30px;
    margin-bottom: 35px;
}

.contact_content input {
    width: 280px;
    height: 30px;
    border: 1px solid #dddddd;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
    font-size: 12px;
    text-indent: 10px;
    color: #575F76;
    outline: none;
}

.contact_content input::-webkit-input-placeholder {
    /* WebKit browsers */
    color: #9b9ca0;
    letter-spacing: 1px;
}

.contact_content input:-moz-placeholder {
    /* Mozilla Firefox 4 to 18 */
    color: #9b9ca0;
    letter-spacing: 1px;
}

.contact_content input::-moz-placeholder {
    /* Mozilla Firefox 19+ */
    color: #9b9ca0;
    letter-spacing: 1px;
}

.contact_content input:-ms-input-placeholder {
    /* Internet Explorer 10+ */
    color: #9b9ca0;
    letter-spacing: 1px;
}

.contact_content div {
    width: 84px;
    height: 32px;
    background: #f73b42;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    font-size: 12px;
    font-weight: 400;
    text-align: center;
    line-height: 32px;
    color: white;
    cursor: pointer;
}

.contact_btn {
    width: 80px;
    height: 32px;
    opacity: 1;
    background: #ffffff;
    border: 1px solid #e1e1e1;
    border-radius: 5px;
    margin: auto;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
    font-size: 14px;
    font-weight: 400;
    text-align: center;
    color: #575f76;
    line-height: 32px;
    cursor: pointer;
}

.card_mask {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.3);
    display: none;
    z-index: 3;
}

.card_box {
    background: white;
    width: 230px;
    padding: 0px 10px 4px;
    /* box-shadow: 0px 6px 100px rgb(231 233 234 / 89%); */
    border-radius: 1px 6px 6px 6px;
    -webkit-border-radius: 1px 6px 6px 6px;
    -moz-border-radius: 1px 6px 6px 6px;
    -ms-border-radius: 1px 6px 6px 6px;
    -o-border-radius: 1px 6px 6px 6px;
    margin-top: 5px;
    border: 1px solid #f1f2f3;
    color: #242e38;
}

.card_close {
    position: absolute;
    right: 5px;
    top: 5px;
    font-size: 12px !important;
}

.card_showMedia {
    width: 100%;
    height: 130px;
    margin-bottom: 10px;
    position: relative;
    margin-top: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #eeeeee;
}

.card_showMedia img {
    width: 100%;
    max-height: 130px;
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    bottom: 0;
    z-index: 2;
    margin: auto;
    
}

.card_showMedia .smallplay {
    width: 50px;
    height: 50px;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    margin: auto;
    z-index: 3;
    background: white;
    border-radius: 50%;
}

.card_showMedia video {
    width: 100%;
    height: 130px;
    position: absolute;
    top: 0;
    left: 0;
    z-index: 1;
    background: #282828;
}

.card_richHtml {
    /* height: 200px; */
    /* margin-bottom: 10px; */
    overflow: auto;
    word-break: break-all;
}

.card_richHtml img {
    width: 100%;
    height: auto;
}

.card_btn1 button {
    width: 100%;
    cursor: pointer;
    height: 30px;
    color: white;
    border: none;
    border-radius: 5px;
    outline: none;
    margin-bottom: 5px;
    margin-top: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.card_btn2 {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.card_btn2 button {
    width: 49%;
    cursor: pointer;
    height: 30px;
    color: white;
    border: none;
    border-radius: 5px;
    outline: none;
    margin-bottom: 5px;
    margin-top: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.card_btn3 {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
}

.card_btn3 button {
    width: 49%;
    cursor: pointer;
    height: 30px;
    color: white;
    border: none;
    border-radius: 5px;
    outline: none;
    margin-bottom: 5px;
    margin-top: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.card_btn3 button:nth-child(3) {
    width: 100%;
    cursor: pointer;
    height: 30px;
    color: white;
}

.card_QRcode_mask {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.3);
    display: none;
    z-index: 4;
}

.card_QRcode {
    width: 240px;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    padding: 15px;
    z-index: 4;
    background: white;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.card_QRcode_close {
    position: absolute;
    top: 5px;
    right: 5px;
    font-size: 12px !important;
}

.card_QRcode_number {
    height: 30px;
    line-height: 30px;
    text-align: center;
    font-size: 16px;
}

.card_QRcode_image {
    text-align: center;
    margin-top: 10px;
    margin-bottom: 10px;
}

.card_QRcode_image img {
    width: 150px;
    height: 150px;
}

.card_QRcode_msg {
    height: 30px;
    line-height: 30px;
    font-size: 14px;
    text-align: center;
    color: #515a71;
}

.chat_name,
.robotName {
    font-size: 12px;
    color:#242e38;
}

.card_service {
    /* float: left; */
    margin-left: 10px;
    padding-bottom: 20px;
    width: 90%;
    display: flex;
    align-items: flex-start;
    justify-content: flex-start;
}
.card_service .chat_headImg{
    width: 40px;
    height: 40px;
    margin-right: 5px;
    position: relative;
    top: -5px;
}
.card_service .chat_headImg img{
    width: 32px;
    height: 32px;
    border-radius: 20px;
    -webkit-border-radius: 20px;
    -moz-border-radius: 20px;
    -ms-border-radius: 20px;
    -o-border-radius: 20px;
}

.card_service .timestamp {
    font-size: 12px;
    color: #AEB2BB;
    margin-left: 5px;
}

.contact_close {
    position: absolute;
    right: 10px;
    top: 10px;
    font-size: 12px;
    color: #575f76;
}

.alertShow {
    width: max-content;
    max-width: 320px;
    height: auto;
    font-size: 13px;
    color: white;
    background: rgba(0, 0, 0, 0.4);
    padding: 0 10px;
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    margin: auto;
    line-height: 30px;
    z-index: 1000000000000;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    text-align: center;
}

.kuaizhi_chat_allwindow {
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    width: 100% !important;
    height: 100% !important;
    z-index: 1000000000000;
}

#leaveBoxShow {
    display: none;
    background: #f5f6f5;
    text-align: center;

}

.leaveBoxTitle {
    text-align: center;
    font-size: 15px;
    margin-top: 20px;
    margin-bottom: 10px;
}

#leaveBox .leaveInput {
    border: 1px solid #ffffff;
    width: 90%;
    display: flex;
    align-items: center;
    justify-content: flex-start;
    margin: auto;
    background: white;
    height: 40px;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    margin-bottom: 10px;
}

#leaveBox .leaveInput section {
    width: 36px;
}

#leaveBox .leaveInput section img {
    width: 20px;
}

#leaveBox .leaveInput i {
    margin: auto 10px;
    color: #bfbfbf;
}

#leaveBox .leaveInput input {
    height: 30px;
    border: none;
    outline: none;
    font-size: 13px;
    width: 100%;
}

#leaveBox .leaveText {
    width: 90%;
    margin: auto;
    margin-bottom: 10px;
}

#leaveBox .leaveText textarea {
    width: 100%;
    margin: 2px;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    font-size: 13px;
}

.leaveBoxBtn {
    width: 150px;
    height: 40px;
    margin: 0 auto 40px;
    float: right;
    margin-right: 5%;
}

.leaveBoxBtn button {
    width: 100%;
    height: 35px;
    border: none;
    outline: none;
    cursor: pointer;
    font-size: 15px;
    color: white;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
}

.leaveBoxLink {
    position: absolute;
    bottom: 0;
    width: 100%;
    text-align: center;
}

#askbeforeShow {
    display: none;
    background: #f5f6f5;
}

#yzShow {
    display: none;
    background: #f5f6f5;
}

.sendIng {
    width: 20px;
    height: 20px;
    position: relative;
    animation: rotate 3s linear infinite;
    margin-right: 5px;
    float: left;
    -webkit-animation: rotate 3s linear infinite;
}

@keyframes rotate {
    from {
        transform: rotate(0deg)
    }

    to {
        transform: rotate(360deg);
        -webkit-transform: rotate(360deg);
        -moz-transform: rotate(360deg);
        -ms-transform: rotate(360deg);
        -o-transform: rotate(360deg);
    }
}

.fileStatus {
    float: left;
    color: #595c5c;
}

.bigFileBox {
    font-size: 12px;
    color: #595c5c;
    text-decoration: none;
}

.bigFileBox p {
    line-height: 20px;
}

.bigFileBox p:nth-child(2) {
    text-align: right;
}

.uploadingBox {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    background: #b4b4b4;
    width: 80px;
    height: 80px;
    z-index: 1000000000;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}

.uploadingImg {
    width: 40px;
    height: 40px;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
    margin: auto;

    animation: rotate 3s linear infinite;
}

.errorMsg {
    position: absolute;
    bottom: 5px;
    left: -60px;
    color: red !important;
}

.alertCopySuccess {
    position: fixed;
    top: 50%;
    left: 50%;
    width: 200px;
    height: auto;
    transform: translate(-50%, -50%);
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    background: white;
    z-index: 999999999999999999;
    border-radius: 10px;
    -webkit-border-radius: 10px;
    -moz-border-radius: 10px;
    -ms-border-radius: 10px;
    -o-border-radius: 10px;
}

.alertCopySuccess i {
    position: absolute;
    top: 10px;
    right: 10px;
    font-size: 15px;
    color: #515a71;
}

.alertCopySuccess .icon {
    display: block;
    width: 80px;
    height: 80px;
    margin: auto;
    margin-top: 20px;
    margin-bottom: 20px;
}

.alertCopySuccess p {
    width: 180px;
    text-align: center;
    font-size: 15px;
    margin: 0 auto 10px;
}

/* 新按钮样式 */
.kzColor {
    background: green;
}

.kzFloatBtn {
    width: 70px;
    height: 70px;
    cursor: pointer;
    z-index: 1000;
   
}

.kzAnimate {

    width: 70px;
    height: 70px;
    position: absolute;
    z-index: 2;
    animation: kzAnimateShow 5s infinite;
}

@keyframes kzAnimateShow {
    0% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }

    50% {
        -webkit-transform: scale(1.5);
        transform: scale(1.5);
        opacity: 0.2
    }

    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1
    }
}

.kzBtnContent {

    width: 70px;
    height: 70px;
    position: absolute;
    z-index: 3;
    display: flex;
    align-items: center;
    justify-content: center;
}

.kzBtnContentImg {

    width: 30px;
    height: auto;
    /* height: 35px; */
}

/* 位置信息 */
.kzPosition {

    position: fixed;
}

.kzLeftCenter {
    top: 0;
    bottom: 0;
    left: 0;
    margin: auto;
}

.kzRightCenter {
    top: 0;
    bottom: 0;
    right: 0;
    margin: auto;
}

.kzLeftBottom {
    bottom: 0;
    left: 0;
}

.kzRightBottom {
    bottom: 0px;
    right: 0px;
}

/* 以上为位置信息 */

/* 开始圆角设置 */
.kzBorderRadius {
    /* border-radius: 25px; */
}

/* 以上为圆角设置 */

/* 悬浮弹窗效果 */
.kzHover {
    position: absolute;
    max-width: 200px;
    display: none;
    transform-origin: right center;
    height: 50px;
    padding: 0 15px;
    background: white;
    border-radius: 10px;
    width: max-content;
    z-index: 4;
    line-height: 50px;
    font-size: 14px;
    top: 0;
    bottom: 0;
    margin: auto;
    word-break: break-all;
    box-shadow: 0px 0px 10px rgba(0,0,0,0.2);
}
.kzHover #KZHoverShowMsg{
    display: block;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
    line-height: 50px;
    color: #505050;
    /* height: 50px;
    line-height: 50px; */
}
.kzFloatBtn:hover .kzHover {
    display: block;
}

.kzHover span {

    display: block;
    background: white;
    position: absolute;
    top: 0;
    bottom: 0;
    width: 10px;
    height: 10px;
    margin: auto;
}

.kzHoverArrowLeft {
    right: calc(100% + 20px);
}

.kzHoverArrowRight {
    left: calc(100% + 20px);
}

.kzHoverArrowLeft span {
    right: -5px;
    transform: rotateZ(45deg);
}

.kzHoverArrowRight span {
    left: -5px;
    transform: rotateZ(45deg);
}

/* 以上为悬浮弹窗效果 */


/* 二类按钮 */
.kzBottomBtn {

    position: fixed;
    width: max-content;
    cursor: pointer;
    z-index: 1000;

}

.kzBottomBtnContent {

    width: max-content;
    display: flex;
    align-items: center;
    justify-content: flex-start;
    height: 50px;
    color: white;
    font-size: 13px;
    padding: 0 20px;
}

.kzBottomBtnContent p {
    /* width: 95px; */
    font-size: 16px;
    margin-left: 10px;
}

.kzBottomBtnImg {
    width: 24px;
    height: auto;
}

.kzBottomBtnContent span {
    margin-right: 20px;
}

.kzBottomBtn:hover .kzBottomHover {
    display: block;
}

/* 以上为二类按钮 */
/* 二类按钮的悬浮效果 */
.kzBottomHover {
    position: absolute;
    display: none;
    transform-origin: right center;
    /* height: 30px; */
    padding: 10px 20px;
    background: white;
    border-radius: 4px;
    width: max-content;
    z-index: 4;
    line-height: 30px;
    font-size: 14px;
    top: 0;
    bottom: 0;
    max-width: 200px;
    margin: auto;
    box-shadow: 0 0 10px rgb(0 0 0 / 20%);
}

.kzBottomHover #KZHoverShowMsg{
    display: block;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
    /* height: 50px; */
}
.kzBottomHover span {

    display: block;
    background: white;
    position: absolute;
    top: 0;
    bottom: 0;
    width: 10px;
    height: 10px;
    margin: auto;
}

/* 以上为二类按钮的悬浮效果 */
.kzSideBtn {

    width: 70px;
    top: 0%;
    -webkit-transform: translate(0%, -50%);
    -moz-transform: translate(0%, -50%);
    -ms-transform: translate(0%, -50%);
    -o-transform: translate(0%, -50%);
    transform: translate(0%, -50%);
    z-index: 1000;
}

.kzSideBtnLeftCenter {
    left: 0%;
}

.kzSideBtnRightCenter {
    right: 0%;
}


.kzSideBtnContent li {

    /* margin-bottom: 10px; */
    cursor: pointer;
    position: relative;
    list-style: none;
}

.kzSideBtnContent li .kzIcon::after {

    content: '';
    display: block;
    width: 70%;
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    height: 1px;
    background: white;
    opacity: 0.3;
}

.kzSideBtnContent li:last-child .kzIcon::after {
    display: none;
}

.kzSideBtnContent li a {
    text-decoration: none;
    color: white;
}

.kzSideBtnContent li:hover .kzSideHover {
    display: block;
}

.kzSideBtnContent .kzIcon {

    width: 70px;
    height: 78px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 12px;
    text-align: center;
    flex-wrap: wrap;

}

.kzSideBtnContent .kzIconMini {

    width: 70px;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
    text-align: center;
    line-height: 30px;
}

.kzSideBtnContent .kzIcon img {

    width: 24px;
    height: auto;
    margin-top: 10px;
}

.kzSideBtnContent .kzIcon p {
    width: 100%;
    margin-bottom: 10px;
    color: white;
    font-size: 12px;
    height: 15px;

}

.kzSideBtnContent .kzIconMini img {

    width: 15px;
    height: 15px;
}

.kzSideBtnContent .kzSideHover {

    display: none;
    background: white;
    position: absolute;
    margin: auto;
    width: max-content;
    color: #666B78;
    font-size: 12px;
    top: 50%;
    -webkit-transform: translate(0%, -50%);
    -moz-transform: translate(0%, -50%);
    -ms-transform: translate(0%, -50%);
    -o-transform: translate(0%, -50%);
    transform: translate(0%, -50%);
    padding: 10px;
    border-radius: 5px;
    font-size: 14px;
    box-shadow: 0 0 10px rgba(0, 0, 0, 0.2);
    text-align: center;
    white-space: pre;
}
.kzSideHover div{

}
.kzSideHover span {

    display: block;
    background: white;
    position: absolute;
    top: 0;
    bottom: 0;
    width: 10px;
    height: 10px;
    margin: auto;
}

.kzSideHover img {

    max-width: 150px;
    max-height: 150px;
    margin: 10px;
}

.kzSideBtnContent {

    position: relative;
}

.kzSidePositionRight {
    left: 200px;
}

.kzSidePositionLeft {
    right: 200px;
}

.kzSideBtnMsg {

    position: absolute;
    top: 50%;
    margin: auto;
    width: 30px;
    background: green;
    text-align: center;
    padding: 10px 5px;
    display: inline-block;
    flex-wrap: wrap;
    color: white;
    border-radius: 3px;
    cursor: pointer;
    word-break: break-all;
    font-size: 14px;
    transform: translate(0, -50%);
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    -webkit-transform: translate(0, -50%);
    -moz-transform: translate(0, -50%);
    -ms-transform: translate(0, -50%);
    -o-transform: translate(0, -50%);
}

.kzSideBtnMsg img {

    width: 15px !important;
    height: 15px;
    margin-top: 10px;
    margin-bottom: 10px;
}

.kzSideBtnMsgRight {

    right: 0;
}

.kzSideBtnMsgLeft {

    left: 0;
}

.kzIcon:hover {
    background: orange;
}

.kzOpacity {
    opacity: 0;
}

.kzSideHover .tel {

    width: 20px;
    margin: 0;
    position: relative;
    top: 5px;
    padding-right: 5px;
    animation: myfirst 0.5s linear 0.1s infinite;
    -webkit-animation: myfirst 0.5s linear 0.1s infinite;
}
.animetaPhoneBtn{
    width: 20px;
    margin-right: 15px;
    animation: myfirst 0.5s linear 0.1s infinite;
    -webkit-animation: myfirst 0.5s linear 0.1s infinite;
}

@keyframes myfirst {
    0% {
        transform: rotateZ(45deg);
        -webkit-transform: rotateZ(45deg);
        -moz-transform: rotateZ(45deg);
        -ms-transform: rotateZ(45deg);
        -o-transform: rotateZ(45deg);
    }

    50% {
        transform: rotateZ(0deg);
        -webkit-transform: rotateZ(0deg);
        -moz-transform: rotateZ(0deg);
        -ms-transform: rotateZ(0deg);
        -o-transform: rotateZ(0deg);
    }

    100% {
        transform: rotateZ(0deg);
        -webkit-transform: rotateZ(0deg);
        -moz-transform: rotateZ(0deg);
        -ms-transform: rotateZ(0deg);
        -o-transform: rotateZ(0deg);
    }
}

.inputMatch{
    display: none; 
    position: absolute;
    list-style: none;
    bottom: -5px;
    background: white;
    left: 5px;
    padding: 5px 10px;
    box-shadow: 0 0 5px rgba(173, 173, 173, 0.342);
    border-radius: 3px;
    max-height: 200px;
    overflow: auto;
    z-index: 100000;
}
/*滚动条凹槽的颜色，还可以设置边框属性*/
.inputMatch::-webkit-scrollbar-track-piece {
    background-color: #f8f8f8;
}
/*滚动条的宽度*/
.inputMatch::-webkit-scrollbar {
    width: 5px;
    height: 5px;
}
/*滚动条的设置*/
.inputMatch::-webkit-scrollbar-thumb {
    background-color: #e6e6e6;
    background-clip: padding-box;
    min-height: 10px;
}

.inputMatch::-webkit-scrollbar-thumb:hover {
    background-color: #bbb;
}

.map_mask{
    display: none;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.2);
    position: fixed;
    z-index: 10000000000;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}
.map_box{
    width: 340px;
    height: 350px;
    background: white;
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    right: 0;
    margin: auto;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}
.map_box header{
    height: 35px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: rgba(0, 0, 0, 0.1);
    padding: 0 10px;
    margin: auto;
    font-size: 15px;
    color: #262626;
}
.searchBox{
    height: 40px;
    padding-top: 5px;
    width: 95%;
    margin: auto;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.searchInput{
    display: block;
    border: 1px solid #d2d2d2;
    outline: none;
    width: 230px;
    height: 30px;
    border-radius: 3px;
    font-size: 15px;
    text-indent: 10px;
    color: #262626;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
}
.inputMatch li{
    font-size: 14px;
    line-height: 30px;
    cursor: pointer;
}
.searchBtn{
    width: 80px;
    height: 30px;
    background: rgba(0, 0, 0, 0.1);
    font-size: 15px;
    border: 1px solid #d2d2d2;
    line-height: 30px;
    text-align: center;
    border-radius: 3px;
    font-size: 14px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    cursor: pointer;
}
#kuaizhiContainer{
    width: 95%;
    margin: auto;
    height: 210px;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}
.searchResultBox{
    height: 5px;
    position: relative;
}

#searchResult{
    height: auto;
    position: absolute;
    top: 3px;
    width: 95%;
    margin: auto;
    right: 0;
    left: 0;
    z-index: 2;
    max-height: 120px;
    background: white;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    overflow: auto;
    
}   

#searchResult li{
    height: 30px;
    border-bottom: 1px solid #dadada;
    font-size: 14px;
    color: #262626;
    list-style: none;
    line-height: 30px;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}
.inputMatch li span{
    color: red;
}
#kuaizhi_move_box{
    text-align: inherit;
}
.sendPointBox{
    width: 95%;
    margin: auto;
    height: 30px;
    margin-top: 10px;
    display: flex;
    align-items: center;
    justify-content: flex-end;
}
.sendPointBox div{
    width: 80px;
    height: 30px;
    background: rgba(0, 0, 0, 0.1);
    font-size: 15px;
    border: 1px solid #d2d2d2;
    line-height: 30px;
    text-align: center;
    border-radius: 3px;
    font-size: 14px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    cursor: pointer;
    margin-left: 10px;
}
.sendPoint{
    color: white;
}




#kuaizhiShowAlertMsg{
    display: none;
    position: fixed;
    bottom: 30px;
    right: 30px;
    width: 300px;
    height: 70px;
    z-index: 9999999999999;
    border-radius: 5px;
    /* background: red; */
    cursor: pointer;
    box-shadow:  0px 0px 15px 1px rgba(0, 0, 0, 0.18);
    
}

.kuaizhiShowAlertMsgBox{
    width: 300px;
    height: 70px;
    border-radius: 5px;
    background-color: white;
    display: flex;
    align-items: center;
    justify-content: space-between;
    
}
.kuaizhiShowAlertMsgBox:hover{
    background:#F8F8F8;
    
}
.kuaizhiShowImg{
    width: 65px;
    height: 70px;
    display: flex;
    align-items: center;
    justify-content: center;
    
}
.kuaizhiShowImg img{
    width: 35px;
    height: 35px;
    border-radius: 5px;
    border: 1px solid #dadada;
    
}
.kuaizhiShowName{
    width: 185px;
    
}

.kuaizhiNAME{
    
    font-size: 13px !important;
    color: #505050;
    display: flex;
    align-items: center;
    justify-content: flex-start;
    padding-bottom: 2px;
    
}
.kuaizhiNAME span:nth-child(2){
    
    display: block;
    width: 15px;
    height: 15px;
    background: red;
    line-height: 15px;
    text-align: center;
    color: white;
    border-radius: 15px;
    font-size: 12px;
    margin-left: 5px;
}

.kuaizhiShowClose{
    
    width: 50px;
    text-align: center;
    line-height: 67px;
    display: flex;
    align-items: center;
    justify-content: center;
}
.kuaizhiShowAlertClose{
    
    width: 15px;
    height: 15px;
    cursor: pointer;
    font-weight: 700;
}
#kuaizhiMSG{
    
    width: 100%;
    font-size: 13px;
    color: #363636;
    font-weight: 700;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
    padding-top: 2px;
}





.ShowAlertAnimated {
	-webkit-animation-duration: 0.5s;
	animation-duration: 0.5s;
	-webkit-animation-duration: 0.5s;
	animation-duration: 0.5s;
	-webkit-animation-fill-mode: both;
	animation-fill-mode: both
}


@-webkit-keyframes fadeInUp {
	0% {
		opacity: 0;
		-webkit-transform: translate3d(0, 100%, 0);
		transform: translate3d(0, 100%, 0)	;
		-moz-transform: translate3d(0, 100%, 0);
		-ms-transform: translate3d(0, 100%, 0);
		-o-transform: translate3d(0, 100%, 0);
}

	to {
		opacity: 1;
		-webkit-transform: translateZ(0);
		transform: translateZ(0)
	}
}

@keyframes fadeInUp {
	0% {
		opacity: 0;
		-webkit-transform: translate3d(0, 100%, 0);
		transform: translate3d(0, 100%, 0)
	}

	to {
		opacity: 1;
		-webkit-transform: translateZ(0);
		transform: translateZ(0)
	}
}

.ShowAlertFadeInUp {
	-webkit-animation-name: fadeInUp;
	animation-name: fadeInUp
}
.chat_service .robot_service_msg .abouttitle{
    border-top: 1px solid #f8f8f8;
    margin: auto;
    padding: 0;
    padding-top: 5px;
    width: 90%;
}
.chat_service .robot_box .QuestionAboutContent{
    border-bottom: none;
    overflow: hidden;
    text-overflow:ellipsis;
    white-space: nowrap;
    width: 80%;
}

.chat_service .robot_box .QuestionAboutContent::before{
    content: '';
    display: flex;
    width: 6px;
    height: 6px;
    border-radius: 3px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    -ms-border-radius: 3px;
    -o-border-radius: 3px;
    background: #2998FF;
    margin-right: 10px;
    float: left;
    margin-top: 10px;

}
#KZClosekzHover{
    position: absolute;
    top: -10px;
    right: -10px;
    width: 20px;
    height: 20px;
    background:#c7c7c7;
    border-radius: 10px;
    -webkit-border-radius: 10px;
    -moz-border-radius: 10px;
    -ms-border-radius: 10px;
    -o-border-radius: 10px;
    display: none;
}
#KZClosekzHover .icon{
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    width: 10px;
    height: 10px;
}
#kzHoverMessage .kzHoverMessageMB{
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
}
#kzHoverMessage:hover #KZClosekzHover{
    display: block;
}
.fraudTipsBox{
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background:#ebebeb;
    padding:0 7px;
    border: 1px solid #cfcfcf;
    border-radius: 5px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    -ms-border-radius: 5px;
    -o-border-radius: 5px;
}
.alertWarningTitle{
    text-align: center;
    font-size: 16px;
    font-weight: 600;
    margin-top: 10px;
    margin-bottom: 10px;
    color: #505050;
}
.alertWarningContent{
    color: #505050;
    font-size: 14px;
    line-height: 1.7;
}
.alertWarningBtn{
    margin-top: 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.alertWarningBtn button{
    width: 49%;
    height: 30px;
    border: none;
    outline: none;
    cursor: pointer;
    font-size: 12px;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -ms-border-radius: 4px;
    -o-border-radius: 4px;
    color: white;
}
.alertWarningBtn .IknowBtn{
    background: white;
    border: 1px solid rgb(222 222 222);
    color: #505050;
}
.alertWarningContent a{
    font-size: 13px;
}